Why Choose Thompson’s Plumbing
Expertise in Complex Projects
From emergencies to intricate jobs, we deliver fast, effective solutions.
Work You Can
Trust
Over 25 years of experience and a reputation for reliability.
Customer
Education
We take the time to explain every step of the process, providing the pros and cons of your options, so you can make informed decisions.
Timely
Service
We ensure prompt service for all your plumbing needs.
Transparent and Customer-Centric
Clear communication and upfront pricing. We prioritize your satisfaction every step of the way.
Experience the Thompson's Plumbing Difference
We simplify the plumbing experience for our clients. From the first call to project completion, we focus on clear communication, tailored solutions, and professional service every step of the way.
Step 1:
Consultation
During a call or first visit, we discuss the issue and share your needs. We’ll take the time to listen, understand, and provide initial guidance.
Step 2:
Get Scheduled or Quoted
Once the details are clear, we’ll provide an on-the-spot quote or schedule your service at a time that works best for you.
Step 3:
For Complex Jobs
For larger or more intricate projects, we’ll visit your site to thoroughly assess the situation. We’ll walk you through the pros and cons of each option, ensure you’re informed every step of the way and get your approval to start the work efficiently and to the highest standard.
Step 4:
Execution
With precision and professionalism, we carry out the work efficiently, ensuring every detail is completed to the highest standard.
Step 5:
Follow-Up
We don’t just finish the job—we follow up to ensure you’re completely satisfied and that everything meets your expectations.
Highlights from Our Happy Clients
“Pete and Ryan came to do the work and did a great job. Pete clearly has a lot of experience! The project involved digging up a few areas around the house and Ryan made sure to take care of most of the mess. The final cost was in line with what Ron and I originally discussed. Great experience overall!”
Alexei
“Two days before Christmas, my family is showing up and my septic system is not working at all. Ron and his guys come by and get me up and running so I can make it through the holidays and start right away with getting the permits for a new system. Jan 2, 8:00 am he and the guys show up, permits are ready and they are ready to roll and by the end of the week, I have a new system. Could not be happier with the service and the high quality of the job they did.”
Eric D.
“Thompson's Plumbing was scheduled to meet me at my remote cottage on Scott Island in Rideau Lakes to connect two water pumps that provide lake water to the cottage and to a separate bathroom. As well, they were asked to repair a broken pipe in a very inaccessible place under the cottage. When I arrived there two days later, I was extremely satisfied with the high-quality professional work they did. I highly recommend this company. Krista Thompson, who handled all my requests for scheduling was prompt in replies. Those who did the work deserve tons of praise for their efforts on my behalf.
Bill J.
Our Work in Action
Browse images of completed projects, from residential plumbing and cottage maintenance to large-scale commercial and municipal jobs. Our work speaks for itself!
Fair, Transparent Pricing
No hidden fees—just honest, upfront costs for every job.
Licensed, Experienced Technicians
Fully certified plumbers delivering top-quality solutions.
Customer Loyalty and Long-Term Relationships
We value your trust and strive to exceed expectations every time, ensuring you feel confident and cared for with every service.
Tailored Plumbing Solutions for Your Home or Business
Whether you're a homeowner seeking reliable, long-term care or a property manager needing a trusted partner for complex projects, our team delivers trusted, high-quality solutions every time.
Residential Services
From repairs and renovations to septic systems and seasonal cottage services, we provide dependable solutions to keep your home running smoothly.