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Our History: From Ice Storm to Industry Leader
Our journey began in the aftermath of the 1998 ice storm, where we stepped in to help neighbours during weeks-long power outages. From those early days of resilience and community spirit, our reputation grew quickly, and within a year, we were hiring staff to keep up with demand.
Meet Our Team
We’re proud to have a highly skilled and experienced team dedicated to quality service and continuous learning.
Ron Thompson
Founder & Master Plumber
Ron started in the trade in 1986, where he grew into his career by getting his full license in 1993. With nearly four decades of experience in plumbing and heating, Ron built Thompson’s Plumbing on a foundation of hard work and dedication. He holds a Certificate of Qualification, a Kingston Master Plumber license, and a Water Well license through the Ontario MECP, following an earlier career in road construction and bridge building. Ron continues to share his knowledge and craftsmanship across every project.
John (Jack) Thompson
Owner & Red Seal Journeyman Plumber
With over 13 years of experience in plumbing and heating, Jack leads the team with hands-on expertise and a passion for problem-solving. He holds a Red Seal Journeyman Plumber certification and an On-Site Sewage System Installer license, ensuring the highest standards for both residential and septic projects. Academically trained and university educated, Jack also holds a BCIN designer qualification specifically for in-house septic design, qualified to produce and approve building plans for construction projects in Ontario, Canada.
Peter McCarthy
Licensed Plumber
With 25 years of experience and a Certificate of Qualification in Plumbing, Peter is a trusted expert who handles complex plumbing projects with confidence and efficiency. His wealth of experience ensures every job is done right the first time.
Taylor Onion
Plumbing Apprentice & Licensed Technician
Taylor brings a diverse skill set to the team with 7 years of experience in plumbing and heating. He recently completed Level 2 (Intermediate) in-class training and holds multiple licenses, including Gas Technician 2 and Oil Burner Technician 2. Before joining Thompson’s, Taylor worked in home furnace and air conditioning installation, giving him a broad understanding of home comfort systems.
Ryan Reise
Plumbing Apprentice
Ryan brings a strong background in construction and trades. Before starting his plumbing career, he spent 10 years in commercial steel siding and flat roofing, 2 years in custom home building, 2 years crafting custom kitchen cabinets, and 1 year as a restoration technician. His hands-on experience and attention to detail make him a valuable part of the team.
Krista Thompson
Office Manager
Krista has been with Thompson Plumbing since it first started. She's the office manager, dealing with all things operations, administrative, and customer relations.
What We Value
We live by a simple motto: “Your happiness is our priority. If you’re not happy, we’re not done.” This philosophy drives everything we do, from the little details to the big challenges.
Integrity
Transparent pricing and honest communication.
Reliability
Available for emergencies.
Customer Focus
Educating clients and building trust through collaboration.
Community-Oriented
Giving back to the area we've served for decades.
Quality Partnerships & Products
We partner with leading manufacturers to ensure that every job is completed with the best tools and materials available.
From high-quality fixtures to reliable plumbing systems, our focus is on durability and efficiency for your peace of mind.
Water heaters
Water systems
Cisterns, septic tanks, storage tanks
Highlights from Our Happy Clients
“Thompson’s Plumbing installed our softener and UV Light system quickly having someone come to address any issue that has come up. 👍🏻”
Amy B.
“I called Ron to inquire about a specific alteration to my cottage water system, and he provided me with incredible customer service and advice. His integrity and honesty are unmatched.”
Ryan B.
“Ron and his team have been servicing our cottage for almost ten years. We can always count on them to respond quickly and take care of problems ranging from a frozen septic system to water treatment to piping issues. The peace of mind that Thompson's Plumbing provides us is priceless.”
Linda C.
